Ship Worldwide
Luxury delivered globally
Distance is no barrier to brilliance. Your handcrafted diamond jewelry travels safely from our New Delhi studio to over 200 destinations worldwide. We partner with DHL Express, FedEx, UPS, Aramex and India Post EMS, shipping every order with full insurance and real-time tracking.
Complimentary shipping applies to every purchase. Prefer speed? Upgrade to priority delivery at checkout for a modest fee—perfect for tight timelines.
Delivery Times
| Region | Carrier Route | Transit (Business Days) | Order Processing* |
|---|---|---|---|
| USA & Canada | DHL Express / FedEx | 4 – 7 | 3 – 6 days (hand-crafting & QC) |
| UK & Europe | UPS / DHL | 5 – 8 | |
| Australia & SE Asia | FedEx / DHL | 5 – 9 | |
| Middle East & Africa | Aramex / DHL | 6 – 10 | |
| India (Domestic) | Bluedart / Delhivery | 2 – 5 |
*Order processing includes custom fabrication, stone setting, quality control and certification.
Signature Packaging
Your jewelry is showcased in our velvet-lined Kesh Gemstone Premium Box, then sealed in tamper-proof wrap to arrive in showroom condition. Every parcel includes:
What You Receive
‣ Branded jewelry box
‣ Certificate of Authenticity (IGL&I)
‣ Invoice & packing slip
‣ Care booklet & cleaning cloth
Eco-Conscious
Our packaging is FSC-certified and recyclable, reflecting our commitment to sustainable luxury.
Duties & Taxes
Import duties, VAT or local taxes are levied by your customs authority and are not included in our product price. Since these regulations vary, we recommend consulting your local customs office before purchase.
Should you need a pro-forma invoice or HS code prior to ordering, please contact our support team and we’ll provide all documentation required for smooth clearance.
Real-Time Tracking
When your parcel leaves our studio, a confirmation email arrives with your tracking number. Click the link to follow each milestone—pickup, customs, out-for-delivery—until the moment your courier requests a signature.
Prefer WhatsApp updates? Share your number at checkout and we’ll push status alerts directly to your phone.
Frequently Asked Questions
Can I change my shipping address after placing the order?
Yes, provided the item hasn’t shipped. Contact support with your order number and the correct address. For security, we cannot reroute parcels that are already in transit.
What if my package is delayed by customs?
Customs inspections are routine. We monitor every parcel and will gladly liaise with the carrier should additional documentation be required. Delays rarely exceed 48 hours.
Do you ship to PO Boxes or military addresses?
DHL, FedEx and UPS do not deliver to PO Boxes. If you have only a PO Box, select India Post EMS at checkout. For APO/FPO military addresses, choose the appropriate option and allow extra transit time.
Need personalized support? Contact our team — we’re here 24×7 to assist you wherever you are.